Customers are more important to your Business!
Customers are the reason why your business exists!
Employees are more important to You!
Simply said, Your employees are the primary point of contact with your customers. They will either establish or end the relationship with your customers!
To achieve the customer relationships you desire; inspire your teams, provide training, communicate plans, set goals and expectations, and lead by example!
The Primary Goals of every business should follow:
1. To serve the needs of their customers in every aspect of the business, and do it better than any potential competitor.
2. Provide the leadership, tools, and training to your employees, the primary contact with customers, so that they are equipped to fulfill goal #1